Unit 2: Process Mapping Theory and Rationale

In two parts, Fundamentals of Health Workflow Process Analysis and Redesign:  Process Mapping Theory and Rationale, Lecture a, and Process Mapping Diagramming Tools, Lecture b, covers the background necessary for graphically representing processes. It uses flowcharts and basic flowchart symbols to provide an introduction to graphical process representation, also called process diagramming. Separate units cover complete symbol sets and conventions for different types of process diagrams.