Patient Portals – A Guide

According to research released in September 2013, 40% of US office-based physicians currently have a portal through their practice management system or electronic health record.  Patient portal technology enables patients to use a web-based connection to communicate with their healthcare provider.


Although the technology can be utilized in a variety of ways, practices generally set up a portal to give patients the following capabilities:


Schedule appointments

Complete registration forms

Send secure email to providers

Access lab results

Request prescription refills

Create and maintain a personal health record (PHR)

View educational materials


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  • While there are standalone patient portals that is not the future of this application. Clearly in the United States clinicians will want their patient portal to be integrated with their electronic health record. Not only will that be compatible with stage 2 meaningful use but it will be a closed loop information system between the clinician and the patient.

    Given the patient-centric direction of healthcare we can expect innovation that exceeds meaningful use criteria in the near future. Patients have tasted the future and they want more!

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